Store Help

Are there any taxes applied to my order?
The following taxes may apply to your order: For orders being shipped to the Canadian provinces of New Brunswick, Newfoundland and Labrador, Nova Scoti...
Tue, 25 Mar, 2014 at 2:52 PM
Will customs charges be applied to my order?
While BlueRodeo.com does not charge any custom duties on international shipments, your order may be subject to import duties and taxes. These taxes are ...
Tue, 25 Mar, 2014 at 2:53 PM
How do I know if my order has gone through?
After you have successfully submitted an order in the BlueRodeo.com Store, you will end up on a Confirmation page that contains an order number. You will al...
Tue, 23 Sep, 2014 at 1:40 PM
Why is there a limit on certain items in my order?
Occasionally, BlueRodeo.com may place limits on an order. These restrictions may extend to orders placed from the same credit card and/or orders that us...
Tue, 25 Mar, 2014 at 2:55 PM
My order appears to have been cancelled. Why?
Occasionally, BlueRodeo.com may, at our own discretion, cancel an order. This cancellation may extend to orders placed from the same credit card and/or ...
Wed, 2 Jul, 2014 at 11:28 AM
How long will it take for my order to be delivered?
BlueRodeo.com is located in, and ships from Ontario, Canada. DHL Global Mail is our mail carrier of choice to ship orders worldwide. We experience average d...
Fri, 24 Apr, 2015 at 2:42 PM